Terms of Service

Last updated: February 2026

1. Introduction

These Terms of Service ("Terms") govern your use of Lirnoa, a company research service operated from The Hague, the Netherlands ("we", "us", "our"). By installing the Lirnoa Slack application or using any of our services, you agree to these Terms.

2. Description of Service

Lirnoa is a Slack-integrated tool that generates company research reports based on publicly available data. When a user submits a company domain, Lirnoa queries public sources — including company registers, domain records, web presence data, and professional network profiles — and returns a research report with a breakdown of contributing factors.

Lirnoa is an informational tool. Reports are based on publicly available data and automated analysis. They are not a substitute for professional due diligence, legal advice, or financial advice.

3. Eligibility

You must be at least 18 years old and have the authority to bind your organization to these Terms. By installing Lirnoa in a Slack workspace, you represent that you have the necessary permissions within your organization to do so.

4. Account and Access

Lirnoa is accessed through your existing Slack workspace. No separate account creation is required. Your Slack workspace ID serves as your Lirnoa account identifier. The workspace administrator who installs Lirnoa is responsible for managing access within their organization.

5. Pricing and Payment

Lirnoa offers the following tiers:

• Free: 10 company reports per month at no cost.
• Starter (€19/month): 50 company reports per month. Unused credits roll over for up to 2 months.
• Pro (€39/month): 200 company reports per month. Unused credits roll over for up to 2 months.

Only successfully completed scores count against your monthly allowance. If a domain cannot be resolved or no data is found, no credit is used.

We reserve the right to modify pricing with 30 days' notice to existing subscribers. Price changes do not apply retroactively to the current billing period.

6. Acceptable Use

You agree to use Lirnoa only for lawful business purposes. You may not:

• Use Lirnoa to harass, stalk, or intimidate any individual or organization.
• Attempt to reverse-engineer, scrape, or extract data from Lirnoa beyond the normal use of the service.
• Use automated tools or scripts to generate excessive or abusive numbers of research requests.
• Resell or redistribute Lirnoa reports or data without our written permission.
• Use Lirnoa in any way that violates applicable laws or regulations.

We reserve the right to suspend or terminate access for any workspace that violates these terms.

7. Accuracy and Limitations

Lirnoa reports are generated from publicly available data sources and automated analysis. While we strive for accuracy, we do not guarantee that reports are complete, current, or error-free. Specifically:

• Scores reflect a snapshot of publicly available information at the time of the query.
• Public data sources may contain errors, outdated information, or gaps.
• A low-risk assessment does not guarantee a company is trustworthy, and a high-risk assessment does not necessarily mean a company is fraudulent.
• Lirnoa should be used as one input among many in your business decision-making process.

We are not liable for business decisions made based on Lirnoa reports.

8. Intellectual Property

All content, features, and functionality of Lirnoa — including but not limited to the scoring algorithm, user interface, documentation, and branding — are owned by Lirnoa and protected by applicable intellectual property laws.

You retain ownership of any data you submit to Lirnoa (such as domains queried). We do not claim ownership over your query data.

9. Data and Privacy

Our collection and use of data is governed by our Privacy Policy. By using Lirnoa, you also agree to the terms of our Privacy Policy.

In summary: we collect only the minimum data needed to operate the service (workspace ID, domains queried, usage statistics). We do not read your Slack messages, and all data is hosted in the EU.

10. Availability and Support

We aim to keep Lirnoa available and operational but do not guarantee uninterrupted service. We may occasionally need to perform maintenance, deploy updates, or address issues that result in temporary downtime.

For support inquiries, contact us at admin@lirnoa.com. We aim to respond within 24 hours on business days.

11. Termination

You may stop using Lirnoa at any time by uninstalling the Slack application from your workspace. Upon uninstallation, your data will be permanently deleted within 30 days in accordance with our Privacy Policy.

We may suspend or terminate your access if you violate these Terms, with notice where practicable.

12. Limitation of Liability

To the maximum extent permitted by law, Lirnoa and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business opportunities, or data, arising from your use of the service.

Our total liability for any claim related to the service shall not exceed the amount you paid to Lirnoa in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Lirnoa, its operators, and affiliates from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms or your use of Lirnoa shall be subject to the exclusive jurisdiction of the courts of The Hague, the Netherlands.

15. Changes to These Terms

We may update these Terms from time to time. When we make significant changes, we will notify affected users through the Slack application or by email. Continued use of Lirnoa after changes take effect constitutes acceptance of the revised Terms.

16. Contact

If you have questions about these Terms, contact us at:

Lirnoa
The Hague, the Netherlands
admin@lirnoa.com